Shopping in Andorra
Andorra is known internationally for the lower taxation on its products (4.5% from 1 January 2013) and for its more than 1.000 shops offering products from all around the world and the latest developments in fashion, electronics, politics, photography, sport, etc. at very low prices...
However, as the country does not belong to the European Union there are limitations on the products and amounts you can pass through customs on your way back to your country (customs allowances) which you must know.
In this section we explain...
Borders, customs and timetables
The Andorran border with Spain and France for traveller transit is open 24 hours a day. However, in the case of goods or if any purchase has to be declared when entering or leaving the country, for example due to exportation or having exceeded the limit allowed in the allowances, the Andorran and Spanish customs are subject to a timetable (the French one is open 24 hours a day). Here we inform you of the timetables for public attention and the telephone numbers of the three custom posts.
You will find further information about customs procedures at www.duana.ad
Andorran customs Farga de Moles – Spain
Pas de la Casa – France
Working hours: from 7 to 20 h
Tel. (+376) 87 99 00
Spanish customs Farga de Moles – Spain
Working hours: Mondays to Fridays: 8 to 20 h, weekends 9 to 20 h
Tel. (+34) 973 35 15 54
French customs Pas de la Casa – France
Working hours: Open 24/24
Tel. (+33) 56 10 52 021
Where to Buy
Andorra has a wide and varied commercial offer spread around the parishes; however, the Principality's neuralgic, economic and commercial centre is divided between the towns of Andorra la Vella and Escaldes-Engordany. On their avinguda Meritxell and avinguda Carlemany, and in the streets surrounding them, you will find all kinds of perfumeries, boutiques, shoe shops, pharmacies, electronics and photography shops, opticians, jeweller's and watchmaker's, sports shops, tobacco and drinks stores and also department stores and shopping centres. The urban centre of Pas de la Casa, on the French border, is also a good place to shop with commercial establishments and stores of all kinds.
The area of Santa Coloma, at the entrance to Andorra la Vella from Sant Julià, concentrates most of the motorcycle and car accessory stores and dealers.
The parish of Sant Julià de Lòria, the first you come to after crossing the border from Spain, houses three large hypermarkets, small local trades and some shops specialised in cycling.
In the remaining towns you will also find supermarkets, pharmacies, local trades and, at the foot of the ski slopes, skiing material and rental in the winter, and trekking and mountain bike rental in the summer.
We show you a list of stores classified by categories, if you need further information on any specific product or trade, do not hesitate to contact us
If you have any other question, please contact to Advice Consumer Centre
The customs allowance is the amount of products you can take across the border on the way back to your country without having to declare them, and therefore without having to pay. Although in some agricultural products (coffee, alcohol, tobacco and similar products), this limit refers to amounts, in others (milk, butter, cheese, sweets, etc.) the value and quantity are both taken into account.
The allowances for all industrial products except for perfumes and colognes are established by their value in Euros.
If it is not otherwise indicated, the allowances are for people over age and cannot be accumulated either in value or between travellers, or between agricultural and industrial products.
Let’s see each type of product separately:
1,000 g of coffee or 400 g of extracts
200 g of tea or 80 g of extracts
1.5 l of liquors of more than 22 degrees (or 3 l of liquors or aperitifs of under 22 degrees or sparkling wines) + 5 l of table wines (the under 17s have no allowance).
300 cigarettes or 150 cigars (under 3 g each) or 75 cigars (over 3 g each) or 400 g of pipe tobacco (the under 17s have no allowance).
Other agricultural products (limits depending on quantity and value):
Up to a value of 300 Euros per person (under 15s up to a value of 150 Euros), without exceeding:
2.5 kg of powdered milk
3 kg of condensed milk
6 kg of fresh milk
1 kg of butter
4 kg of cheese
5 kg of sugar and sweets
5 kg of meat
Here you have a list of the allowances for the different kinds of industrial products with amounts and maximum value so that you can cross the border trouble-free.
75 g of perfumes + 375 ml of colognes
Other industrial products:
Up to a value of 900 Euros/person (adults)
Up to a value of 450 Euros/person (under 15s)
If you need further information, you will find it at www.duana.ad.
Consumer Advice Service
The protection and defence of consumers' and users' rights are essential to the prosperity of the commercial sector of Andorra. Fast, efficient mechanisms are needed to defend and protect these rights and provide a rapid, appropriate response for consumers and users.
With this aim, the Consumer Advice Service of Andorra offers an effective, efficient service to ensure that consumers' rights are adequately protected and defended according to Consumer Protection legislation.
You may contact to:
Servei d’Atenció al Consumidor
Dep. Comerç i Consum del Govern d’Andorra
c/ Camí de la Grau, Ed. Prat del Rull 4rt
AD500 Andorra la Vella
Tel (00 376) 875 600
Trade opening hours
Andorra has more than 1,000 commercial establishments open all year, apart from four days:
The rest of the year, the trade opening hours are usually:
- from 9 to 20 h from Sunday to Thursday
- and from 9 to 21 h on Fridays and Saturdays, extending to 22 h at times of great tourist affluence such as the “Pont del Pilar” October 12, All Saints, “la Purísima” December 8, Christmas, the Epiphany and Easter week, etc.
1st January: New Year 14th March: Constitution Day 8th September: Nostra Senyora de Meritxell, patron saint of Andorra 25th December: Christmas