At all Andorra’s ski resorts, facility and equipment cleaning and disinfection plans have been implemented and will take place on a daily basis throughout the season for everyone’s safety.
All resort staff have been trained and equipped with the PPE required to ensure the health and safety of users and employees alike. Measures such as the compulsory use of a face mask, cleaning hands and physical distancing apply in order to ensure everyone’s safety.
There will be alcohol gel dispensers available for users in all shared facilities and spaces.
There will be a number of graphic signs on display at all resorts in several languages featuring general information (physical distancing of at least 1.5 m, hand hygiene, use of a face mask) and information specific to the particular space or area (ticket kiosks, restaurants, mechanical lifts, etc.).
ANYONE OVER THE AGE OF 8 YEARS must cover their face with a mask or Buff® neck gaiter or similar in the following situations and areas:
No, there is no restricted capacity in the resorts. The relevant physical distancing and management measures will be applied in waiting areas and enclosed spaces such as restaurants, bars, ski schools, shops, ticket offices and equipment rental services. These areas will also have soap or alcohol gel dispensers for users, as will open spaces, such as lift queues, etc.
Please check the special terms and conditions for cancellations and curtailment for the 2020-2021 season directly on the web pages of the Grandvalira Resorts and Vallnord Pal-Arinsal ski resorts, the Naturlandia adventure park (cross-country skiing) at the links below: