Travelling advice

This section gives very useful information on how to get to Andorra, the country’s trading hours, banks, public holidays and everything you need to plan a surprise-free holiday.

  • How to get to Andorra

    You can use any means of transport for your holidays or weekend getaway to Andorra. Check out all of the ways to get here.

  • Documentation for entry

    Andorra has excellent relationships with its European neighbours. Although it does not belong to the Schengen territory, it does have agreements for travellers with Spain and France.

    Andorra does not require any entry visa, but any person required to have a visa for the Schengen territory to enter Spain or France must be sure that their visa allows multi-entry if they want to travel to Andorra. 

         
    EU citizens
    People of age: ID or passport.
    Minors accompanied by their parents: ID or passport + “family book”/birth certificate.
    Minors accompanied by others: ID or passport + permission to leave the country issued in a police station.

       

    Citizens from countries outside the EU that do not require a Schengen Visa to visit Europe
    Passport in force.

       

    Citizens from countries outside the EU that do require a Schengen Visa to visit Europe
    Passport in force + Schengen multi entry visa.

     
     

  • Pets

    In order to enter the Principality, pets must meet the following requirements:

    - Identification by microchip or tattoo
    - Rabies vaccine in force
    - Passport for pets

         
    To enter the Principality pets must meet the requirements.
  • Banks and currency exchange

     

    The euro (€) is the currency of official legal tender in Andorra. The country has an extensive network of bank branches and automatic cash dispensers for you to be able to carry out any administrative dealing.

    You will find 5 bank entities in Andorra:

    Andorra Banks don’t have branches abroad.

    Further information:  Associació de Bancs d’Andorra

         
    Banks open:
    From Monday to Friday from 9 to 17 h (very few close at midday).
    They are closed at weekends.
    The principal credit cards are accepted in Andorra: Visa, Mastercard, American Express...
    Principal credit cards you can use for doing your shopping in Andorra.
  • Citizen security

    Andorra is one of the safest countries in the world,
    there is no begging, very little delinquency and the
    country has an efficient police service.
    The telephone number for emergencies is:
    In the event of emergency, consult the network of police stations in Andorra.
      110 or (+376) 87 20 00
      or connect at  
      www.policia.ad
     
     
  • Lost and found

    If while you are in Andorra you find or lose an object or believe you have been robbed, you can go to the Andorra Police Department to report the incident.         

     

    To contact the police, call
    In the event of emergency, consult the network of police stations in Andorra.
      +376 872 000
      or connect at www.policia.ad 
     
  • Medical and health assistance

    "Andorran Health-care Service"
    Andorra has a complete health network covering needs throughout the whole territory with the "Servei Andorrà d'Atenció Sanitària" (SAAS), and there are agreements with the public health systems in Spain, France and Portugal. Find out in your country before you travel.
    Hospital de Nostra Senyora de Meritxell
    The Hospital de Nostra Senyora de Meritxell is the one that centralizes all of the services while the Health Centres are the medical centres in the different parishes.
    Andorra also has an extensive network of pharmacies
    Andorra also has an extensive network of pharmacies with long opening hours to attend the public.
  • Road assistance

    If you need help on the road and your policy does not cover this, there are private services to help you.

    Each parish has a traffic and road assistance service.

    Canillo (+376) 346 000
    Encamp / Pas de la Casa 162
    Ordino 163
    La Massana 164 / (+376) 736 925
    Andorra la Vella 165 / (+376) 873 111
    Sant Julià de Lòria 166 / (+376) 744 021
    Escaldes-Engordany 167
  • Trade opening hours

    Andorra has more than 1,000 commercial establishments open all year, apart from four days:

    The rest of the year, the trade opening hours are usually:
    - from 9 to 20 h from Sunday to Thursday
    - and from 9 to 21 h on Fridays and Saturdays, extending to 22 h at times of great tourist affluence such as the “Pont del Pilar” October 12, All Saints, “la Purísima” December 8, Christmas, the Epiphany and Easter week, etc.

          
    New Year
    1st January: New Year
    Constitution Day
    14th March: Constitution Day
    Nostra Senyora de Meritxell, patron saint of Andorra
    8th September: Nostra Senyora de Meritxell, patron saint of Andorra
    Christmas
    25th December: Christmas
  • Public holidays with trades open

    The public holidays in which trades remain open (administration, offices and banks closed) are given below:

    The Epiphany
    6 January: The Epiphany
    Carnival
    10 February: Carnival
    Easter Week
    From 21 to 31 March: Easter Week
    Easter Monday
    1 April: Easter Monday
    Day of the Worker
    1 May: Day of the Worker
         
    Pentecost Monday
    20 May: Pentecost Monday
    The Assumption
    15 August: The Assumption
    All Saints
    1 November: All Saints
    Immaculate Conception
    8 December: Immaculate Conception
    Boxing Day
    26 December: Boxing Day

    And the public holidays in which trades are closed: 

    (*) If the constitution day (March 14th) is in weekend or in easter public holidays, it will be a working day for shopping axes 

    New Year
    1 January: New Year
    Constitution Day
    14 March: Constitution Day(*)
         
    Nostra Senyora de Meritxell, patron saint of Andorra
    8 September: Nostra Senyora de Meritxell, patron saint of Andorra
    Christmas
    25 December: Christmas
  • Rough day-to-day prices

     The prices in establishments in Andorra are similar to those of any Spanish city. For example:
     

    a coffee €1.00   a mixed meal €8.00  
    an infusion €1.30   a menu €12.00  
    a beverage €1.75   a bus ticket €1.80  
    a beer €1.50   a ticket for a museum €5.00  
    a sandwich €3.50   a cinema ticket €6.00  
         
         
    Trinxat, Borda Estevet

    Trinxat, Borda Estevet

  • Telecommunications

    Andorra Telecom is the country’s only telecommunications operator. The mobile telephony tariffs applied abroad by each operator depend on the tariff area of the visited country. Ask your operator for the tariffs applied for Andorra.

    Remember that from December 2013 you can get Andorra Wi-Fi in both the Avinguda Meritxell (Andorra la Vella) and the Avinguda Carlemany (Escaldes-Engordany) shopping areas; a network that allows you to browse all the country’s web pages free and low-cost browsing for other pages, electronic mail, etc.

    Check out the prices at: http://www.andorratelecom.ad/web/guest/andorra-wifi

                                     

    If you want to call by telephone, these are the prefixes you must dial:

    0033 France   0034 Spain
    00351 Portugal   0032 Belgium
    00376 Calls from abroad to Andorra

     

     

  • Useful addresses and telephone numbers

    This section gathers the most important addresses and telephone numbers in Andorra. Click HERE to find them all

  • Post

    Andorra does not have its own postal service: the country indistinctly uses the services of the French La Poste and the Spanish Correos, and there are offices in most towns. Both institutions issue Andorran stamps. 

    Post offices in other towns.

         

    Central offices:

    French Post: La Poste
    French poste: La Poste
    c/ Pere d’Urg, 1
    AD500 Andorra la Vella
    Tel. (+376) 820 408
    Monday to Friday from 8:30 to 14:30 h and Saturdays from 9 to 12 h
    www.laposte.fr
    Spanish Post: Correos
    Spanish post: Correos
    c/ Joan Maragall, 10
    AD500 Andorra la Vella
    Tel. (+376) 820 257
    Monday to Friday from 8:30 to 14:30 h and Saturdays from 9 to 13 h
    www.correos.es
  • How to get around Andorra

    Andorra has an excellent bus and taxi network and you can rent a car if you prefer. Find all of the information here.

  • Tourist offices

    The Andorra Tourism offices will help you with any query you might have on your trip. Find them all here.

  • Receiver and issuer travel agencies

    If you want to come to Andorra, let our receiver travel agencies pave the way. They will organise your trip as you want it: a trip with your family, friends or partner...
    Come and enjoy our country.

    Access the list of receiver travel agencies in pdf.

    Access the list of issuer travel agencies in pdf.

If you can’t find the information you need, look in the FAQ. You can also ask us what you want by sending this form or leaving your comment on Facebook or Twitter (@andorraworld_en)