This section gives very useful information on how to get to Andorra, the country’s trading hours, banks, public holidays and everything you need to plan a surprise-free holiday.
How to get to Andorra
You can use any means of transport for your holidays or weekend getaway to Andorra. Check out all of the ways to get here.
Documentation for entry
Andorra has excellent relationships with its European neighbours. Although it does not belong to the Schengen territory, it does have agreements for travellers with Spain and France.
Andorra does not require any entry visa, but any person required to have a visa for the Schengen territory to enter Spain or France must be sure that their visa allows multi-entry if they want to travel to Andorra.
EU citizens People of age: ID or passport.
Minors accompanied by their parents: ID or passport + “family book”/birth certificate.
Minors accompanied by others: ID or passport + permission to leave the country issued in a police station.
Citizens from countries outside the EU that do not require a Schengen Visa to visit Europe Passport in force. Citizens from countries outside the EU that do require a Schengen Visa to visit Europe Passport in force + Schengen multi entry visa.
In order to enter the Principality, pets must meet the following requirements:
- Identification by microchip or tattoo
- Rabies vaccine in force
- Passport for pets
Banks and currency exchange
The euro (€) is the currency of official legal tender in Andorra. The country has an extensive network of bank branches and automatic cash dispensers for you to be able to carry out any administrative dealing.
You will find 5 bank entities in Andorra:
Andorra Banks don’t have branches abroad.
Further information: Associació de Bancs d’Andorra
Banks open: From Monday to Friday from 9 to 17 h (very few close at midday).
They are closed at weekends.
The principal credit cards are accepted in Andorra: Visa, Mastercard, American Express...
Andorra is one of the safest countries in the world,
there is no begging, very little delinquency and the
country has an efficient police service.
The telephone number for emergencies is:110 or (+376) 87 20 00
or connect at
Lost and found
If while you are in Andorra you find or lose an object or believe you have been robbed, you can go to the Andorra Police Department to report the incident. To contact the police, call+376 872 000
or connect at www.policia.ad
Medical and health assistance
Andorra has a complete health network covering needs throughout the whole territory with the "Servei Andorrà d'Atenció Sanitària" (SAAS), and there are agreements with the public health systems in Spain, France and Portugal. Find out in your country before you travel. The Hospital de Nostra Senyora de Meritxell is the one that centralizes all of the services while the Health Centres are the medical centres in the different parishes. Andorra also has an extensive network of pharmacies with long opening hours to attend the public.
If you need help on the road and your policy does not cover this, there are private services to help you.
Each parish has a traffic and road assistance service.
Canillo (+376) 346 000 Encamp / Pas de la Casa 162 Ordino 163 La Massana 164 / (+376) 736 925 Andorra la Vella 165 / (+376) 873 111 Sant Julià de Lòria 166 / (+376) 744 021 Escaldes-Engordany 167
Trade opening hours
Andorra has more than 1,000 commercial establishments open all year, apart from four days:
The rest of the year, the trade opening hours are usually:
- from 9 to 20 h from Sunday to Thursday
- and from 9 to 21 h on Fridays and Saturdays, extending to 22 h at times of great tourist affluence such as the “Pont del Pilar” October 12, All Saints, “la Purísima” December 8, Christmas, the Epiphany and Easter week, etc.
1st January: New Year 14th March: Constitution Day 8th September: Nostra Senyora de Meritxell, patron saint of Andorra 25th December: Christmas
Public holidays with trades open
The public holidays in which trades remain open (administration, offices and banks closed) are given below:
6 January: The Epiphany 10 February: Carnival From 21 to 31 March: Easter Week 1 April: Easter Monday 1 May: Day of the Worker 20 May: Pentecost Monday 15 August: The Assumption 1 November: All Saints 8 December: Immaculate Conception 26 December: Boxing Day
And the public holidays in which trades are closed:
(*) If the constitution day (March 14th) is in weekend or in easter public holidays, it will be a working day for shopping axes
1 January: New Year 14 March: Constitution Day(*) 8 September: Nostra Senyora de Meritxell, patron saint of Andorra 25 December: Christmas
Rough day-to-day prices
The prices in establishments in Andorra are similar to those of any Spanish city. For example:
a coffee €1.00 a mixed meal €8.00 an infusion €1.30 a menu €12.00 a beverage €1.75 a bus ticket €1.60 a beer €1.50 a ticket for a museum €3.00 a sandwich €3.50 a cinema ticket €5.50
Andorra Telecom is the country’s only telecommunications operator. The mobile telephony tariffs applied abroad by each operator depend on the tariff area of the visited country. Ask your operator for the tariffs applied for Andorra.
Remember that from December 2013 you can get Andorra Wi-Fi in both the Avinguda Meritxell (Andorra la Vella) and the Avinguda Carlemany (Escaldes-Engordany) shopping areas; a network that allows you to browse all the country’s web pages free and low-cost browsing for other pages, electronic mail, etc.
Check out the prices at: http://www.andorratelecom.ad/web/guest/andorra-wifi
If you want to call by telephone, these are the prefixes you must dial:
0033 France 0034 Spain 00351 Portugal 0032 Belgium 00376 Calls from abroad to Andorra
Useful addresses and telephone numbers
This section gathers the most important addresses and telephone numbers in Andorra. Click HERE to find them all.
Andorra does not have its own postal service: the country indistinctly uses the services of the French La Poste and the Spanish Correos, and there are offices in most towns. Both institutions issue Andorran stamps.
Post offices in other towns.
French Post: La Poste c/ Pere d’Urg, 1
AD500 Andorra la Vella
Tel. (+376) 820 408
Monday to Friday from 8:30 to 14:30 h and Saturdays from 9 to 12 h
Spanish Post: Correos c/ Joan Maragall, 10
AD500 Andorra la Vella
Tel. (+376) 820 257
Monday to Friday from 8:30 to 14:30 h and Saturdays from 9 to 13 h
How to get around Andorra
Andorra has an excellent bus and taxi network and you can rent a car if you prefer. Find all of the information here.
The Andorra Tourism offices will help you with any query you might have on your trip. Find them all here.
Receiver and issuer travel agencies