Andorra is one of the safest countries in the world: there is no homelessness, the level of crime is very low and we have an efficient police service.
If you lose or think you may have had property stolen, you can go to the Police Department of Andorra to make an official report.
In case of emergency or an accident, contact the rescue teams led by the fire brigade of Andorra. They are responsible for carrying out mountain rescues and handling any incident related to natural fires or incidents in the city.
Andorra has a comprehensive health network that meets the needs throughout the country through the "Andorran Healthcare Service" (SAAS). There are agreements with the public health-care systems of Spain, France and Portugal. Find out more in your home country before travelling.
The Hospital de Nostra Senyora de Meritxell centralises all services including Accidents and Emergencies, and there are Health Centres located in the parishes, which tend to open from Monday to Friday.
If you have any health problems on the weekend or during holidays, you can go to the Medical Stays Service (Servei de permanències mèdiques), a public service made up of primary care doctors with open consultations from 9:00 a.m. to 1:00 p.m., and 3:00 p.m. to 8 p.
In addition, it has an extensive network of chemists, with extended opening hours. In case of emergency or an accident, you can also contact the Andorran fire brigade.
If you are visiting during inclement weather, you can check the conditions of roads before setting out. On the Transport service’s website, you will find an interactive map with traffic alerts and information about incidents in real time.
Remember that in winter, cars must be driven with snow chains.
If you need road-side assistance, there are various private companies that can help. Each parish has a transport and customer advice service where you will find all the information.
A number of European foreign embassies are located in Andorra. They will be able to assist you with anything you may need before, during and after your trip to Andorra.