The Palomé is located in the village of Erts in the parish of La Massana, very close to the Vallnord ski slopes.
Its 35 modern rooms are equipped with safe, mini-bar, satellite television, hairdryer and it is adapted for the disabled. Its services and facilities include free WiFi, bicycle parking, reading room and TV, bar/cafeteria, laundry, car park and garden. It offers services for children (with an extra charge). Its à la carte restaurant offers international cuisine. The hotel does not allow animals.