Turisme d’Andorra. (FAQ).


Here you will find the answers to the most frequently-asked questions on Andorra. If you cannot find what you are looking for, do not hesitate to contact us and we will answer as soon as we can. Thank you.

  • Borders, customs and timetables

    The Andorran border with Spain and France for travellers is open 24/24

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  • Is any kind of visa needed to enter the country?

    The Principality of Andorra requires no kind of visa of tourists

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  • What are the shop opening hours in Andorra?

    Most shops and shopping centres open from 9 to 20 h, from Sundays to Thursdays and until 21 h on Fridays and Saturdays.

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In the site map we present the main sections into which the website has been divided in order with the most outstanding titles they contain. If you still can't find what you are looking for, contact us. Thank you.

In Andorra the sales have been regulated by Law since 2015. This establishes that the summer sales start on the third Friday of June, whereas in the winter the sales start on the third Friday of December. They last for three months from the date when the sales begin, although sporadic offers and discounts are often seen throughout the year.

Check out the calendar of sales on this link (in Catalan).

The shops in Andorra only close 4 days a year.

      1 January: New Year

      14 March: The Constitution of Andorra

      8 September: National Holiday: Nostra Senyora de Meritxell

      25 December: Christmas

Most shops and shopping centres open from 9 to 20 h, from Sundays to Thursdays and until 21 h on Fridays and Saturdays.

In holidays or festive periods (Easter Week, Carnival, etc.), some trades, stores and shopping centres remain open until 22 h.

The Andorran border with Spain and France for travellers is open 24/24.

In the case of goods or if any purchase has to be declared on entering or leaving the country as it exceeds the customs excesses, the customs are subject to a timetable (with guard service 24/24).

You will find more information on the customs processes at http://www.duana.ad/ (in Catalan).

On the web www.mobilitat.ad you will find an interactive map with the state of the traffic and information on incidents.

Remember that in winter it is compulsory to carry a set of chains in the vehicle.

Yes, Andorra has had legislation on country houses since 2013. You can consult the rural tourism accommodation in Andorra on our website.

Camping wild in Andorra is prohibited. This is only allowed around a hut during the night and when the hut is full.

In the Where to Sleep section you will find a list of camp sites in the Principality.

All pets (dog, cat or ferret) that has to enter Andorra must necessarily meet the following:

1- Be identified with a microchip.
2- Be duly vaccinated against rabies.
3- Have a "Pets’ passport ".

If the animals come from a country outside the EU, they must also have a certificate of good health and pass customs on entry in the European Union.

If the number of animals is over 5, in addition to requirements 1-2-3, an official health certificate will be needed known as TRACES.

For further information, call the Department of Agriculture of the Government of Andorra on (+376) 875 703.

Anyone who wants to enter the country with local and non-local wild animals (or parts of these animals), must ask for authorisation to import on a general application to the Government Processing Service and addressed to the Department of Natural Heritage. Depending on the species, the specific documentation detailed in the Regulation on conditions of transportation, importation or exportation of wild animals will have to be attached.

The Principality of Andorra requires no kind of visa of tourists.

The Principality of Andorra is not a member of Schengen. As access to Andorra is via France or Spain, any person travelling to Andorra from outside the community must ask for information from the French or Spanish embassies or consulates (depending on the country from where they are entering) on the need for a visa to enter the Schengen Space, and, if necessary, apply for and process the corresponding visa.

Whenever necessary, the person concerned will have to ask for a multi-entry and multi-exit Schengen visa to be able to go in and out of Andorra trouble free.

The official currency in Andorra is the euro. The first Andorran euros were issued in 2014. You can find more information on the official website http://euros.ad/ (in Catalan).

To be married in Andorra, one of the spouses must be Andorran or a resident in the country.

Weather allowing, the skiing season starts in early December and ends in mid-April (normally after Easter Week).


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Call from UK  (+376) 89 11 72

From Andorra (+376) 89 11 90

Or send us your enquiry and we will get back to you as soon as possible.